Skip to main content

​
API Trigger returns 400: Telephony provider not configured for this organization

Enable Set as default for outbound calls on your telephony configuration. See Connect with Telephony.

​
A message plays before my agent answers

On a Twilio trial account, Twilio plays a default message before connecting to your agent. Press any key to skip it.

​
The agent never calls my tool or uses my document

A tool or Knowledge Base document only becomes available once it’s attached to the node that needs it. See Use External Tools, Knowledge.

​
Still stuck?

Email service@ailunapro.com.